Business Analyst
Position will report to the Director Global Sourcing Solutions. As part of the Sourcing Technology team, the Business Analyst will provide the Sourcing teams with support for the implementation of applications & solutions that enable Company to leverage global scale across ~$10 billion of direct and indirect goods and services.
This position will support all key spend areas, with a focus on Fuel, Food/Beverage & Hotel.
This position will provide a great opportunity to learn about the operations across our 10 global brands as well as in a wide variety of spend categories and sourcing markets.
This position is responsible for working with key Sourcing stakeholders across multiple Brands to provide systems support for specific sourcing initiatives with the goal of leveraging our global scale. Positive relationship building with the ability to be influential without direct authority will be required.
The position will be responsible for the following areas:
• Project Management Support for implementations
• QA/UAT and end-user testing support
• Technical Writing
• Project Support
Responsibilities
Project Management
- Schedule meetings with stakeholders and distribute meeting notes
- Maintain a tracking list for team member deliverables
- Follow up on internal & vendor deliverables and present status during meetings
- Liaise with vendor for organizing meetings, working sessions, etc.
- Maintain status slides for project updates
- Ensure all meetings are recorded & organize recordings
- Organize project artifacts & maintain SharePoint
QA/UAT & Testing Support
- Conduct Unit Testing for cross-team projects
- Create UAT Scripts for cross-team projects
- Provide End User Testing Support
- Tracking and documenting UAT defects and fixes
- Tracking and documenting Integration Testing, defects, fixes
Technical Writing
- Engage with business users to document Business Requirements using standardized format
- Analyze business needs, create process flow diagrams
- Gap/Fit analysis for applications, document manual processes and workarounds
- Create & maintain governance documents
- Create specialized training & guidance content
General Project Support
- Organize & coordinate on-site meetings, training, workshops
- Assist users with specific or complex use cases
- Create reports, charts, graphs, slides to support the overall progress of a project or solution
- Assist with implementation activities including but not limited to data migration/validation, configuration, user setup, troubleshooting
- Basic administrative activities related to projects, implementations, solutions design
Requirements
- Bachelor's degree or equivalent experience
- 4+ years experience in system support, PM, BA
- Sourcing or supply chain experience/knowledge is preferred
- Experience using MS Suite – specifically PowerPoint, Project, and SharePoint
- Demonstrated ability to influence others and interact with all levels or the organization, able to interface independently and effectively with peers in other departments
- Excellent written and verbal communication skills
- Able to work in a fast paced environment
