Title: Program Manager
Location: Miami, FL (5 days on site)
Reporting to : Sr. Manager PMO
Key Responsibilities
- Accountable for driving execution and delivery of complex projects or programs from start to finish.
- Demonstrates clear understanding of the program’s vision, objectives, scale, and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements.
- Establishes strong partnerships and engagement with Program or project stakeholders, Business owners and 3rd Party Implementation Vendor.
- Manage project resources, vendors, and contractors, ensuring adherence to contractual obligations, deliverables, and service level agreements.
- Monitor and control project performance, scope, and deliverables, ensuring timely and effective change management and stakeholder approval.
- Create full-scale master program and project schedules and communication plans consisting of multiple projects or components.
- Develop and maintain detailed project plans, roadmaps, issue/risk registers, and status reports, using agile methodologies.
- Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks.
- Coordinate and facilitate project meetings, workshops, and reviews, ensuring clear and timely communication and escalation of issues and risks.
- Manage the scope, schedule, budget, and quality of enterprise transformation projects, ensuring alignment with business objectives and stakeholder expectations.
- Actively participates in process and practice improvements in the project management environment and serves as a catalyst for project management excellence.
- Provides management oversight, aligns, and leads cross-functional and international project teams to ensure critical day-to-day program/project deliverables progress forward to deliver specified requirements, objectives, and value.
- Identifies gaps in the project team’s accountability and ownership of deliverables.
- Provide project leadership, guidance, and coaching to project team members and cross functional partners, fostering a culture of collaboration, innovation, and excellence.
Qualifications and Experience
- Education: Bachelor’s degree in Business, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., PMP, ScrumMaster) is preferred.
- Minimum of 10+ years of experience in Program or Project Management, preferably in Enterprise Transformation, Salesforce, or Oracle ERP domains
Skills and Competencies
- Experience conceptualizing complex information and transforming it into practical and usable knowledge content in which use cases are employed to relate concepts to specific audiences.
- Proven track record of delivering large-scale, complex, and cross-functional projects on time, on budget, and on quality.
- Strong analytical, problem-solving, and decision-making skills, with the ability to navigate ambiguity and uncertainty.
- Desire to work in a fast-paced, collaborative environment.
- Strong written, verbal, and content creation skills.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with senior executives, business partners, and technical teams.
