TalentoHC has partnered with a reputable organization seeking a detail-oriented Customer Account Coordinator to support the Account Manager and Sales team. This role is essential in maintaining efficient order flow management by implementing effective procedures and policies that align with company objectives.
Key Responsibilities:
- Order Processing: Ensure all orders are processed accurately and within each account’s designated shipping window while adhering to vendor compliance guidelines.
- Time Management: Organize workflow efficiently to meet shipping deadlines.
- Cross-Department Collaboration: Work closely with internal teams to coordinate purchase order timelines, monitor inventory availability, and address accounting-related issues.
- Logistics Coordination: Manage routing with customers’ logistics teams or systems to ensure smooth shipping processes.
- Shipment Monitoring & Reporting: Review daily reports, track shipment statuses, and proactively address any non-conformances to meet performance standards.
- Vendor Compliance: Stay updated on vendor compliance changes to prevent chargebacks.
- Perform other duties as assigned.
Qualifications & Skills:
- Strong leadership, sound judgment, and exceptional organizational skills.
- High school diploma required; college coursework preferred. A Bachelor’s degree in Business, Supply Chain, or a related field is a plus.
- Minimum 5 years of customer service experience with order management responsibilities.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).
Talento Human Capital Management is an equal opportunity employer. People are at the center of what we do! Our organization continues to thrive through our ongoing commitment to building an inclusive and diverse workforce from different backgrounds, perspectives, and skills is how.
People + Passion + Perseverance = Progress.
About Talento: Talento Human Capital Management provides talent and organizational solutions enabling businesses to evolve beyond tactical human resources management. Our footprint spans across the Americas, Europe and Asia.
