Sales Support Manager

Sales Support Manager
Plano, TX (Hybrid)
Automotive/Manufacturer Rep
Reports to: Account Manager

SUMMARY:
Talento has partnered with the premiere full-service manufacturer’s representative organization in the automotive Original Equipment Manufacturer (OEM) market to find a Sales Support Manager. Their customers include Toyota, Honda, Hyundai, Kia, Subaru, GM, Nissan, and other global brands.

For over 40 years, they have built exceptional supplier and Original Equipment Manufacturer (OEM) relationships resulting in hundreds of millions of dollars in annual sales. They pride themselves on exceptional new product development, large account management, marketing, program management, and building long-term strategic relations within the auto industry.

Sales Support Manager
The primary responsibility of the Sales Support Manager is to provide sales support to the Account Managers at assigned customers. This role requires the individual to use their knowledge of the customer and products to develop sales strategies and supporting assets. The sale of OEM accessories involves many different customer departments, most of which have a different focus or need. It is critical that the Sales Support Manager have a good understanding of the customer’s organization so that they can tailor sales assets for the intended audience.

To effectively support the sales process and communicate with our customers, the Sales Support Manager must maintain a high-level understanding of our supplier’s products and capabilities. This starts by building strong relationships with key contacts at each supplier to ensure good communication and sharing of information.

In addition to supporting sales activities at various accounts, the Sales Support Manager will also support our suppliers during the product development process. An understanding of each assigned customer’s product development process will be required to provide valuable insight to our suppliers, which will enable them to navigate through the process successfully. Furthermore, the Sales Support Manager must be proactive, anticipate potential issues, and develop intelligent solutions with our supplier partners.

All efforts must align with the business unit objectives, and a team approach should be taken to ensure all goals are met. This role requires exceptional communication, attention to detail, and the ability to adapt to different audiences and other changing conditions.

Job Duties:
• Aid in presenting suppliers and products to assigned customers.
• Maintain a high-level understanding of all supplier products and capabilities. Must be able to describe product features and competitive advantage.
• Build and maintain relationships with key contacts at each of our suppliers.
• Support the Account Manager during the strategic selling process and aid in achieving targeted goals.
• Maintain a high-level understanding of each of your assigned customers and their vehicle and accessory offerings. Must be able to review target marketing data and provide valuable feedback regarding vehicle lifecycle and product positioning.
• Have a basic understanding of our competitor’s products and their business presence at each assigned account.
• Work closely with the Marketing team to ensure that all necessary sales assets are up to date. Create or modify sales presentations for the Account Manager as needed.
• Document business processes and create training tools.
• Manage development projects as assigned, maintain program timelines, and work with our supplier partners to provide deliverables on time.
• Support management during the new supplier/customer onboarding process
• Travel to local customers to participate in sales/development activities.
• Help resolve payment issues that arise.
• Work with our suppliers to track and report on supply challenges.
• Author weekly and monthly reports to management

Business Values, Skills, and Abilities:
• Integrity – Operates with transparency, honesty and consistently builds trust with others. Is reliable and well respected for doing the right thing.
• Excellence – A demonstrated track record of consistently exceeding performance expectations while continually improving skills and abilities over time. Shows a clear desire to be the best.
• Innovation – Develops innovative approaches and ideas. Displays original thinking and creativity. Generates suggestions for improving work. Meets challenges with resourcefulness.
• Communication – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Project Management – Communicates changes and progress. Completes projects on time and within budget. Coordinates projects. Develops project plans. Manages project team activities.
• Problem Solving – Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem-solving situations.
• Cooperation- Displays a positive outlook and pleasant manner. Establishes and maintains effective relationships. Exhibits tact and consideration. Offers assistance and support to co-workers. Works actively to resolve conflicts. Works cooperatively in group situations.
• Consultative Selling - Applies product and market knowledge effectively. Asks questions to discover client business needs. Builds rapport and establishes trust. Manages and documents sales process. Presents solutions that meet customer objectives. Qualifies potential customers.

Qualifications:
• Bachelor’s degree in business, marketing, engineering, industrial technology, or a related discipline is required.
• 5+ years of related work experience in the automotive industry. Software: Microsoft Office, NetSuite, and Certify.
• Must be able to read, write and speak English fluently.
• A valid driver’s license and access to a personal vehicle is required.
Compensation:
• A competitive base salary, bonus, and full benefits

About TalentoHC

Build Your Best Team Yet
Executive Search | Talent Strategy | Human Capital Consulting

TalentoHC is a global executive search and human capital consulting firm helping organizations build high-performing leadership teams that drive growth and transformation. The firm partners with companies across industries including technology, aviation, hospitality, media, and professional services to identify and place senior leaders who shape organizational strategy. Through a human capital-centric approach, TalentoHC supports organizations navigating leadership change, strengthening talent strategy, and building teams capable of delivering long-term enterprise value.

Equal Opportunity Employer
TalentoHC is an equal opportunity employer committed to fostering an inclusive workplace that values diverse backgrounds, perspectives, and experiences. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.