Insurance Operations Analyst
Fully Onsite – Charlotte, NC
Overview
Talento has partnered with a global multi-billion-dollar enterprise in the financial space seeking a Insurance Operations Analyst for a 3-month contract for their underwriting team in their Charlotte, NC office. The role is responsible for providing underwriting support to their underwriting teams in our North America region, including Canada and will be part of a team that handles required renewal policy notices, prepares auto and Worker’s Compensation filings, new system conversions, creates policies and issues policies.
Responsibilities
- Provides technical support to multiple underwriting units including renewal policy notices and policy issuances.
- Follow up with agents/brokers obtaining necessary information to complete the underwriting file
- Review, order, and set-up reports needed in the rating and underwriting process
- Create Image Right Files/Folders and file pertinent documents for the underwriting file
- Prepare Workers’ Compensation posting notices and filings
- Generate New Business Policy Number assignments
- Process non-premium endorsements
- Compile data utilizing various sources and tools; investigate data quality issues
- Communicate with underwriting assistants, underwriters, and leadership in a clear and concise manner
- Participate in the creation and development of the team’s workflows and processes
- Train contingent workers, vendors, and underwriting teams on processes.
- Provides back-up support to other Operations Analysts within the team
- Gather necessary underwriting information and documentation for state specific and financial audit requests
- Follow best practices and support continuous improvement
- Understand the operational metrics that drive our business and their interactions with other business units/segments
- Other duties, responsibilities, and special projects as assigned by Operations management
Requirements
- Minimum 1 year of Experience in underwriting, or equivalent professional work experience preferred
- Experience with Guidewire and/or other insurance systems a plus
- Experience with Microsoft Word, Excel, Image Right
- Exhibit a strong customer service focus and orientation
- Strong time management skills and attention to detail
- Highly organized with ability to handle competing priorities
- Ability to adjust to a changing work environment and look for better ways of working
- Ability to work closely within a team structure
Dependent on Experience: $22 per hour
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About Talento Human Capital (TalentoHC):
TalentoHC is a leading talent acquisition, executive search, and human capital consulting partner, dedicated to helping our clients build their best teams yet. Our success is driven by our unwavering commitment to fostering an inclusive and diverse workforce, embracing individuals from various backgrounds, perspectives, and skills. Talento Human Capital is an equal opportunity employer.
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