Sales Training Manager
Pharmaceutical Company – New Jersey
(Hybrid 3 days a week)
Summary
Talento has partnered with a Global Pharmaceutical company to find a Sales Training Manager to drive the development, delivery and management of customized training programs. This role is the primary training contact/liaison and is an integral component of all client negotiations with regards to training objectives, expectations, program development and execution.
Responsibilities
- Interface with field sales management and all internal support teams to facilitate training program that drives client results and satisfaction
- Oversee the effective implementation of all training programs to ensure execution and skill development
- Absorb new product information, features and benefits and develop training materials in a timely fashion
- Develop training plan and determine the goals, strategies and tactics to be implemented to achieve client satisfaction
- Support sales management team by providing training materials, workshops and/or facilitation support at national, regional and local meetings
- Prepare required training materials and/or home study materials necessary for initial and follow-up training classes
- Coach sales representatives during training classes and ensure classroom environment allows for sales representatives to meet learning objectives
- Assist sales management with sales representative development plans and develop metrics and KPIs to assess the success of training activities
- Evaluate the competency levels of training class participants and provide detailed evaluations and feedback
- Use field training visits to provide coaching on product and selling skills and to analyze training needs
Education, Knowledge, Skills & Abilities
- Bachelor’s degree in science, business, instructional design or education; MBA, PhD, MA, RN, M.D preferred
- 3+ years B2B sales experience, ideally in the pharma/healthcare industries
- 2+ years training experience presenting to a variety of audiences
- Additional experience desired: managed care, reimbursement, clinical expertise and strong understanding of Specialty Pharmacy channel
- Expertise in commanding and engaging a classroom and proven training and group facilitation across different levels of experience
- Collaborative leader with strong cross functional working relationships
- Adept at converting concepts, skills and knowledge into a learning context for participants
- Skilled in quickly learning new technical, clinical and medical product knowledge
- Flexible and able to manage multiple projects
- Working knowledge of sound instructional design and experience in designing training programs/seminars
- Open to travel 10-15% (sales/client meetings; in field visits)
About Talento HCM:
Talento Human Capital Management provides talent and organizational solutions enabling businesses to evolve beyond tactical human resources management. Our footprint spans across the U.S., South America, and Asia.
People + Passion + Perseverance = Progress
Our organization continues to thrive through our ongoing commitment to building an inclusive and diverse workforce from different backgrounds, perspectives, and skills. Talento Human Capital Management (HCM) is an equal opportunity employer, and people are at the center of what we do!
